FAQs

Q. Can you order multiple bands and only pay one courier fee? A. Yes. Add a product to your cart, return to parkrun bands page and select further products. Courier is only applied at checkout.

Q. How are the Emergency Numbers Formatted? A. All emergency numbers (ICE - In Case of emergency) are engraved as ICE: +27 xx xxx xxxx. If your emergency number is not a South African number please advise us.  

Q. What happens if there is a mistake on my TenBits band?

If a mistake is made by us, we replace the product at no additional charge. If however, the customer has made a mistake, new bands/plaques can be ordered off the website.

Please triple check your captured engraving info.